What you’ll get

Our products are all hand made and each have unique characteristics. As such, the colors on the final product might vary slightly from the display on the website. Ribbons, floral arrays might vary depending on availability as well.

Signs will be made of Baltic Birch which is water resistant. All signs are covered with a clearcoat sealant. Birch signs can be used outdoors but if exposed to direct moisture or sunlight will weather and fade over time. We recommend spraying a clearcoat spray paint once a year to keep your sign fresh looking and water resistant.

Ornaments are made from either Baltic Birch or MDF. They should not be exposed to moisture.

Cutting boards are shipped untreated. We recommend conditioning your board once every few months with a SMALL amount of mineral oil. Wipe on, then wipe off any excess oil. Do NOT use organic oils including vegetable, olive, canola, peanut or coconut oil as this will degrade over time and cause odor. Cutting boards should not be put in the dishwasher or submerged in water for long periods. We do not recommend using the artwork side of the board for cutting. If cutting is required, use the backside of the board. Deep scratches can be buffed out with a fine sandpaper.

Purchase with confidence

30-Day Money-Back Guarantee!

We stand behind the quality and craftsmanship of every piece we create. If you're not completely satisfied with your purchase, we offer a 30-day money-back guarantee from the date of delivery.

How It Works:

  • Within 30 days of receiving your order, contact us at [your email] to initiate a return.
  • Items must be returned in their original condition—unused, undamaged, and with all original packaging.
  • Once we receive and inspect the returned item, we'll issue a full refund to your original payment method within 5-7 business days.
  • Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

What's Not Covered:

  • Custom or personalized items (unless damaged or defective upon arrival)
  • Items damaged due to misuse, improper care, or normal wear and tear
  • Returns initiated after 30 days from the delivery date

Damaged or Defective Items:

If your item arrives damaged or defective, please contact us immediately with photos. We'll work with you to arrange a replacement or full refund at no additional cost to you.

Questions? Reach out to us at tori@tmhandcrafts.com—we're here to help make things right.

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